IT Managed Services

Outsourced IT management to keep your network up and running with the least amount of downtime.

MediaCloud’s Managed IT Services offers businesses an affordable end-to-end outsourced IT management solution to meet all your IT needs and requirements.

Our Managed IT Services portfolio extends from the procurement or hardware and software right up to disposal of old equipment and includes all the IT management and support functions necessary to keep your business up and running.

MediaCloud offers businesses four types of IT support contracts to choose from in order to best meet their needs and requirements as well as their budget range.

Our services include:

Reactive support

You purchase a fixed amount of support hours upfront each month at a reduced rate and we deducted hours when we are called to attend to problems.

Proactive support

You purchase a fixed amount of support hours upfront each month at a reduced rate for us to pro-actively monitor for and repair problems on your network as soon as we are altered to them. Hours are automatically deducted when we are alerted to problems.

Full managed services

You pay a fixed monthly fee for us to pro-actively monitor, manage and maintain your network to keep your network as stable as possible and there are no limits to the amount of support hours you can use. Our response times are also backed by a comprehensive SLA.

Fulltime onsite IT technician

You pay a fixed monthly fee to have a full time on-site IT support technician to deal with all your company’s IT support needs and requirements.

Want to know more?

Contact our sales team to arrange a free on-site consultation to discuss your specific needs and requirements.

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